Delays using Hosted Ubuntu Pools in West Europe – 11/27 – Mitigated


Final Update: Tuesday, November 27th 2018 23:58 UTC

We’ve confirmed that all systems are back to normal as of 2018/11/27 23:21 UTC. Our logs show the incident started on 2018/11/27 21:39 UTC and that during the 1 hour and 42 minutes that it took to resolve the issue, some of customers would see delays in obtaining available Hosted Ubuntu Agents in the West Europe.

Sincerely,
Vitaliy


Initial Update: Tuesday, November 27th 2018 22:38 UTC

We're investigating potential customer impact in form of delays obtaining available Hosted Ubuntu Agents in West Europe.

  • Customers might see delays when using Hosted Ubuntu Pools in West Europe.
  • Other regions and hosted pools are not affected.
  • Next Update: Before Tuesday, November 27th 2018 23:10 UTC

Sincerely,
Vitaliy


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