Releases might not be completing successfully in Central US region – 10/25 – Mitigated


Final Update: Thursday, October 25th 2018 20:31 UTC

We believe the issue is mitigated.

We've already discussed repair items (on the incident bridge) that should prevent a recurrence and will be filing these against the owning teams shortly.

Sincerely,
Kishore


Update: Thursday, October 25th 2018 19:16 UTC

We have identified the problem and are in the process of rolling out a code fix. The fix has been rolled out to one of the (RM) scale units / rings; the second one is in progress (ETA: 20 mins).

We will update once all is clear.

Sincerely,
Kishore Jalleda


Update: Thursday, October 25th 2018 15:24 UTC

We continue to investigate releases that might not be completed successfully in Central US.

Our Engineering teams have identified the issue and they are working on a code fix.

We currently have no estimated time for resolution.

Next Update: Before Thursday, October 25th 2018 19:30 UTC

Sincerely,
Jeancarlo


Update: Thursday, October 25th 2018 13:28 UTC

We continue to investigate releases that might not be completed successfully in Central US.

We are actively working on mitigation and as of now root cause is not fully understood.

We currently have no estimated time for resolution.

  • Next Update: Before Thursday, October 25th 2018 15:30 UTC

Sincerely,
Jeancarlo


Initial notification: Thursday, October 25th 2018 12:20 UTC

We're investigating Releases in South Central US.

We have received reports that releases have been not been completing successfully

Releases may not produce log files

Next Update: Before Thursday, October 25th 2018 12:55 UTC

Sincerely,
Brett


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