Issues with Visual Studio Team Services – 09/05 – Mitigated


Final Update: Tuesday, September 5th 2017 16:50 UTC

A process has been identified to be consuming high CPU on all web tiers and we have able to apply mitigation. Also, additional capacity has been added to this scale unit to alleviate any possible customer impact in the future while root cause is being investigated.

Users in South Central US region should not notice any more issues accessing the service.

Sincerely,
Sri Harsha


Update: Tuesday, September 5th 2017 16:00 UTC

The impact was narrowed down to a subset of VSTS users in South Central US region. A diagnostic log has been extracted from a potentially faulty system and is being analysed.

Sincerely,
Olivier


Initial Update: Tuesday, September 5th 2017 15:01 UTC

A potentially customer impacting alert is being investigated. Triage is in progress and we will provide an update with more information.

  • Next Update: Before Tuesday, September 5th 2017 16:15 UTC

Sincerely,
Olivier


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