Introducing Azure DevOps Service Status Portal

Today, we’re happy to introduce Azure DevOps service status portal which helps with real time insights into active service events and provides further details on the event being investigated. This portal replaces our current experience using this Service blog. No new posts will be posted to this blog and existing subscribers are encouraged to use the rss…


Delays using Hosted Ubuntu Pools in West Europe – 11/27 – Mitigated

Final Update: Tuesday, November 27th 2018 23:58 UTC We’ve confirmed that all systems are back to normal as of 2018/11/27 23:21 UTC. Our logs show the incident started on 2018/11/27 21:39 UTC and that during the 1 hour and 42 minutes that it took to resolve the issue, some of customers would see delays in…


Timeouts accessing Packages in all regions – 11/18 – Mitigated

Final Update: Sunday, November 18th 2018 20:26 UTC We’ve confirmed that all systems are back to normal as of 11/18/2018 20:16 UTC. Our logs show the incident started on 11/18/2018 02:30 UTC. Sorry for any inconvenience this may have caused. Root Cause: The failure was due to unknown issue with one of the ScaleUnit failing…


Azure Pipelines Release view showing as empty for some users in all regions – 11/16 – Mitigated

Final Update: Saturday, November 17th 2018 00:49 UTC We’ve confirmed that all systems are back to normal as of 00:42 UTC. Networking team found the problem and has been able to fix it. We are sorry for all the inconvenience this incident has caused. Sincerely,Samuli Update: Saturday, November 17th 2018 00:01 UTC The investigation continues….


Customer Impacting event in Azure DevOps in MultiRegions – 11/09 – Mitigated

Final Update: Friday, November 9th 2018 18:50 UTC We’ve confirmed that all systems are back to normal as of 2018/11/08 17:30 UTC. Our logs show the incident started on 2018/11/09 09:08 UTC and that during the 8 hours and 22 minutes that it took to resolve the issue. Root Cause: The failure was due to…


Customer Impacting event in Azure DevOps in East Australia – 11/9

Final Update: Wednesday, November 9th 2018 05:18 UTC We have confirmed that all systems are back to normal as of November 9th 2018 04:45 UTC. Our logs show the incident started on November 9th 2018 03:05 UTC and during this time, a peak of 653 users would have experienced slowness while working on Azure DevOps. Sorry…


Performance Degradation in Azure DevOps in West Europe – 11/06 – Mitigated

Final Update: Tuesday, November 6th 2018 16:08 UTC We’ve confirmed that all systems are back to normal as of November 6th 2018 15:45 UTC. Our logs show the incident started on November 6th 2018 14:45 UTC and during the 60 minutes it took to resolve the issue, a peak of 2150 users experienced slow and…


Customer Impacting Event in Australia East – 11/01 – Mitigated

Final Update: Thursday, November 1st 2018 23:38 UTC We have upgraded the impacted database and the event has been mitigated. Sincerely,Samuli Initial Update: Thursday, November 1st 2018 23:21 UTC We’re investigating a customer impacting event in Australia East. Next Update: Before Thursday, November 1st 2018 23:55 UTC Sincerely,Eric


Releases might not be completing successfully in Central US region – 10/25 – Mitigated

Final Update: Thursday, October 25th 2018 20:31 UTC We believe the issue is mitigated. We’ve already discussed repair items (on the incident bridge) that should prevent a recurrence and will be filing these against the owning teams shortly. Sincerely,Kishore Update: Thursday, October 25th 2018 19:16 UTC We have identified the problem and are in the…


Customer Impacting Event in Cental US – Mitigated

Final Update: Thursday, October 25th 2018 09:24 UTC We’ve confirmed that all systems are back to normal as of 7:50 UTC. Our logs show the incident started on 6:15 UTC and that during the 1 hour and 35 minutes that it took to resolve the issue, customers might have observed slowness in Central US.Sorry for…