Servicing a large product like Visual Studio or a side-by-side component like the .NET Framework is no small task and is full of challenges. This blog currently describes some of those challenges in hopes of helping others avoid some of the same problems.
Today, a site dedicated to servicing Visual Studio and the .NET Framework has launched on MSDN with more information on our processes, roadmaps to future patches like service packs and QFEs, and more.
See http://msdn.microsoft.com/vstudio/support/servicing/ for details.
It also aggregates the Developer Division Customer Product-lifecycle Experience team’s blog as well as individual member blogs that fit into the current servicing space like this one.