Experiencing Data Access issue in Azure Portal for Many Data Types – 11/19 – Resolved


Final Update: Monday, 19 November 2018 12:59 UTC

We've confirmed that all systems are back to normal with no customer impact as of 11/19, 11:25 UTC. Our logs show the incident started on 11/19, 09:20 UTC and that during the 2 hours and 05 minutes that it took to resolve the issue ~5% of customers experienced Data access issues.
  • Root Cause: The failure was due to failure in one of our dependent services.
  • Incident Timeline: 2 Hours & 05 minutes - 11/19, 9:20 UTC through 11/19, 11:25 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Anmol


Initial Update: Monday, 19 November 2018 10:28 UTC

We are aware of issues within Application Insights and are actively investigating. Some customers may experience Data Access Issue in Azure Portal.
  • Work Around: none
  • Next Update: Before 11/19 12:30 UTC

We are working hard to resolve this issue and apologize for any inconvenience.
-Anmol



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