Experiencing Data Latency issue in Azure Portal for Many Data Types – 06/19 – Resolved


Final Update: Wednesday, 20 June 2018 02:50 UTC

We've confirmed that all
systems are back to normal with no customer impact as of 06/20, 02:30 UTC. Our
logs show the incident started on 06/19, 19:43 UTC and that during the 5
hours 47 minutes that it took to resolve the issue, some customers would
have experienced Data latency in Azure Portal for North Europe region.


  • Root Cause: The failure was due to
    Azure Storage outage in North Europe region.
  • Incident Timeline: 6 Hours 47 minutes - 06/19, 19:43 UTC through 06/20, 02:30
    UTC.

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Deepesh


Update: Tuesday, 19 June 2018 22:40 UTC

We continue to investigate issues in Application Insights services. Prelim root cause is isolated to networking issues in our Partner Storage Services. We are working on mitigation plan to recover our services as soon as possible. Until full service health is restored, some customer in North Europe would experience Data Latency. 

  • Work Around: None
  • Next Update: Before 06/20 01:40 UTC

-Deepesh


Initial Update: Tuesday, 19 June 2018 20:20 UTC

We are aware of issues within Application Insights and are actively investigating. Some customers may experience Data Latency in North Europe region.

  • Work Around: None
  • Next Update: Before 06/19 22:30 UTC

We are working hard to resolve this issue and apologize for any inconvenience.


-Deepesh



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