More fun With Microsoft Speech

Here’s some stuff you should check out: Dictation Resource Kit (DRK):  This is fantastic if you have a speech application that requires a specialized vocabulary.  For example, say you’re building a product for the medical or legal professions, where there’s a lot of specialized terminology.  You can use this tool to build a language model…

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I’m back on Speech!

Mwa, ha, ha, haaa!  Yes, I’ve (re) joined the Speech at Microsoft team (yay!) where all sorts of speech grooviness is happening, in bigger, better and cooler-than-ever ways (seriously!).  Years ago, when I started this blog, it was to talk about speech APIs, and I’m going to return to those roots, ‘coz it’s cool, it’s…

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My situation

Update Jan 22nd, 2010: The post below was written on May 8, 2009.  While I haven’t kept in touch with everybody who worked on Response Point, I can happily say that most of the people I have kept up with did move on to good jobs, many at Microsoft (including me).  I hope that anybody…

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A tip for using Response Point with Exchange 2007

I posted on using Exchange with Response Point a few months ago: http://blogs.msdn.com/robertbrown/archive/2009/01/14/using-rp-with-exchange-2007.aspx Michael Forester just sent me this helpful note: > Good article but lacks details on how to perfom some of the tasks  > which someone new to SBS 2008 and Exchange 2007 would require. I  > found an easier and more flexible…

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Sending calls to the auto attendant when the receptionist is on the phone

Cut/paste from http://telephonation.com/forum?func=view&catid=57&id=1630 Q: (From Bill) We just installed our first response point system and I have a quick question on getting a basic setup configured. The company has a receptionist group setup but if they’re on the phone they want the call to be redirected to the autoattendant. I cannot figure out how to…

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Response Point technical webinar

I’ll be doing a technical webinar for Microsoft partners this Friday morning.  The RP blog already mentioned it, but figured I’d mention it here in case you missed it.  Apparently you should click here to register…  

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Oh yeah, Twitter

2/2/2010.  This is old.  My actual twitter account is @robertianbrown.  It turns out the wayt to get a decent account name is to use as much of your full name as you need to… before somebody else does. —–  I *finally* got onto twitter.  Yes, I’ll be upgrading from my abacus and slide rule tomorrow. I…

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Response Point in Comics?

I was fiddling around with clip-art in Power Point a little while back, and put together some comic strips to illustrate some ideas.  I figured the same technique could be used to demonstrate some Response Point concepts.  Here are some first attempts.  They could definitely use proper pictures of RP phones, etc, and lots of…

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Quick tip – forwarding voicemail to multiple email addresses

Need your Response Point voicemail to go to more than one email address?  Just enter multiple addresses, separated by semi-colon. For example:   Don’t recognise this screen?  It’s part of the Response Point Assistant.  Take a look at this video about using Assistant.  The video’s about 7 minutes long, and the voicemail to email bit…

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