The Microsoft Support team run the “Microsoft Disability Answer Desk” service, and have just announced that it’s now available for Australian customers, to allow you to get telephone support from Microsoft for accessibility questions. This service allows you to call a toll-free number and speak with an expert who can provide support for accessibility questions and assistive technology.
This is in addition to the general support available for all customers from the main Answer Desk page.
The Disability Answer Desk supplements the huge set of resources already published on our Microsoft Accessibility website, which provides detailed sections on accessibility in Windows 8, Windows 7, Office 365, Office 2013 and Office 2010. There’s also a section on Assistive Technology Products. In most education institutions there will be a person or team with specialist advice and support for accessibility, but the resources available through our accessibility website provide really useful background reading, and excellent advice on scenarios. It’s a great place to go if you want to understand how a teacher can publish accessible teaching materials for a wide range of students.
The Disability Answer Desk is available for Australian customers between 8AM and 9PM AEST on the toll-free number 1800 230 300 (there is also a Disability Answer Desk for New Zealand customers here)
There’s also a range of accessibility blog posts that I’ve written on this blog, that might be helpful: