Dynamics 365 Monthly Update – July 2017

Featured News Dynamics 365 (online) update: Customer Engagement Customer Engagement is the applications that make up the CRM portion of Dynamics 365: Sales Customer Service Field Service Project Service Automation Microsoft is excited to announce the new Customer Engagement features in the next update for Dynamics 365 (online). The main areas of investment in this…


Dynamics 365 Monthly Update – June 2017

Featured News Microsoft Dynamics 365 (on-premises) Update 2.1 All packages for Microsoft Dynamics 365 (on-premises) Update 2.1 were released are now available. For more information, review the overview and podcast.   Azure Access Control Service (ACS) has been deprecated With the deprecation of the Azure Access Control Service (ACS), it is important for customers to implement…

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Dynamics 365 Monthly Update – May 2017

Featured News WannaCrypt Software Attack Update The WannaCrypt software attack that occurred recently is likely to have a minimal effect on CRM/Dynamics 365 customers. Microsoft has issued a statement about the attack: The need for urgent collective action to keep people safe online: Lessons from last week’s cyberattack. Below is a description of the incident:…


Dynamics 365 Monthly Update – April 2017

Featured News Microsoft Dynamics 365 online product updates for 8.2 The March update for Microsoft Dynamics 365 8.2 includes the ability for admins to manage the encryption keys for their Dynamics 365 (online) instance. By default, Microsoft stores and manages the database encryption keys for Dynamics 365 (online). A manage keys feature has been added…


Dynamics 365 Monthly Update – March 2017

Featured News Dynamics 365 8.1 to 8.2 Update Pre-scheduling of all 8.1 Online orgs to 8.2 has been completed and the pre-scheduled Customer Driven Updates (CDUs) for version 8.1  to 8.2 will start on April 1st and run through August 31st.  These will be optional CDUs and require approval prior to the pre-scheduled date. Customers…


Dynamics 365 Monthly Update – February 2017

Today we are starting a new series of articles that will be published on a monthly recurring basis. This series will focus on Dynamics 365/Dynamics CRM and provide an overview of featured news, updates, training links…etc. This is an example of the type of information we provide to our customers using our Dedicated Support Engineer…