Podcast and Overview: Microsoft Dynamics CRM 2015 Update 1.1


Contents:

We’re proud to announce that all packages for Microsoft Dynamics CRM 2015 Update 1.1 (Update Rollup 1) were released September 10th, 2015 to the Microsoft Download Center!  These packages appeared on Microsoft Update October 7th, 2015.

Why a blog regarding a “CRM Online Update”?

As you probably know, Microsoft Dynamics CRM 2015 Update 1.1 is generally considered to be the Online-only server changes code-named Carina.  However, there are 3 sets of packages (32- and 64-bit) on the Microsoft Download Center and Microsoft Update that are also compatible with CRM 2015 On-Premise, and contain changes not in already released Microsoft Dynamics CRM 2015 Update 0.1:

  • CRM 2015 Client for Microsoft Office Outlook
  • CRM 2015 MUI (Multi-Language User Interface
  • CRM 2015 Email router

Note the naming convention change!  Post-RTM Updates used to be called Update Rollups, now they’re just called Updates with the version number:

Was: Microsoft Dynamics CRM Update Rollup 1 or 2

Is now: Microsoft Dynamics CRM Update 0.1 or 0.2

For more details, see the Dynamics CRM Product Group blog “New naming conventions for Microsoft Dynamics CRM updates

Microsoft Dynamics CRM 2015 Update 1.1 Build number:

 7.1.1.3113

Microsoft Dynamics CRM 2015 Update 1.1 Microsoft Download Center page

Here’s the “Master” Microsoft Dynamics Knowledge Base article for Microsoft Dynamics CRM 2015 Update 1.1: (KB 3072333). Going forward, the plan is to continue publishing Master Knowledge Base articles for CRM Updates a bit in advance of release to aid planning.

Podcast

On October 28th, 2015, Greg Nichols, Ryan Anderson, and Rohan Katpelly from the Microsoft CRM Premier Field Engineering Team provided information about:

  • The release of Microsoft Dynamics CRM 2015 Update 1.1
  • New fixes made available in Microsoft Dynamics CRM 2015 Update 1.1

during their Microsoft Dynamics CRM 2015 Update 1.1 Podcast

Note regarding Podcasts: We’ve recently changed the location of where we are hosting and distributing our podcasts.  See PFE Dynamics Podcast Update for more information.

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The “CRM Update Rollup Collateral Page

For pointers to download locations, release dates, build information, and CRM Premier Field Engineering blogs and podcasts for all supported Microsoft Dynamics CRM Update Rollups and Service Packs, visit the “CRM Update Rollup and Service Pack Collateral Page

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Important note:

An updated Unified Service Desk (Build 06.01.0001.0132) for CRM 2013 Service Pack 1 and CRM 2015 has been released as part of Update Rollup 1 for Microsoft Dynamics CRM 2013 SP1. See the following Microsoft Download Center webpage for download details:

Unified Service Desk for Microsoft Dynamics CRM 2013 / 2015

General Upgrade Rollup and Service Pack Notes:

  • Testing CRM Update Rollups: Best Practices
    • Microsoft Dynamics CRM Premier Field Engineering recommends doing all the standard testing you generally do for all Updates, which could be the functional and performance testing that you would do with a new major release or a subset of that test plan
    • The “general rule of thumb” for test plans for Update Rollup installs are:
      • Test any changes in a pre-production environment BEFORE introducing into your production environment. Manage your risk!
      • Consider using the Performance Toolkit for Microsoft Dynamics CRM 2013 and 2015 to simulate your production user load in your testing environment to shake out any performance-related issues early. The link point to a recently-released version of the Toolkit reworked to support CRM 2013 and CRM 2015!  Talk to your TAM (Technical Account Manager) if you want Premier Field Engineering to help your team install and configure it!
      • Test using the permissions your most restrictive end-user roles have. Testing with CRM Administrator permissions, for example, does not give you the complete picture
      • Concentrate on your SDK customizations, JavaScript, ISV add-ons – basically anything that’s not OOB functionality or customizations done from within the UI

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Microsoft Dynamics CRM 2015 Update 1.1 packages are available for download via: 

  • The Microsoft Dynamics CRM 2015 Update 1.1 Microsoft Download Center page – released September 10th, 2015
  • The Microsoft Update Catalog – released October 7th, 2015
  • The Microsoft Update detection / installation process
    • Note: Microsoft Dynamics CRM 2015 Updates will be pushed via Microsoft Update as Important updates
    • Client packages installed manually by downloading the packages and running install will require local administrator privileges. If the client packages are installed via Microsoft Update or SCCM (System Center Configuration Manager), they will not require local administrator privileges
    • Consider using Windows Server Update Services (WSUS) or similar software distribution technologies to distribute Dynamics CRM Update Rollups internally.  WSUS is a locally managed system that works with the public Microsoft Update website to give system administrators more control. By using Windows Server Update Services, administrators can manage the distribution of Microsoft hotfixes and updates released through Automatic Updates to computers in a corporate environment
    • For help with installation please see the Installation Information section of the Microsoft Dynamics CRM 2015 Update 1.1 “master” Microsoft Knowledge Base article
    • Please review Jon Strand’s blog posting “CRM 2011: Silently Installing Update Rollups” which provides details on installing CRM Outlook client update rollups “silently” in order to limit end-user interruption, which also applies to CRM 2013 and CRM 2015 Updates, Update Rollups, and Service Packs for these CRM components:

Microsoft Dynamics CRM Server 2015

Microsoft Dynamics CRM 2015 for Microsoft Office Outlook (Outlook Client)

Unified Service Desk for Microsoft Dynamics CRM 2015

Provides a configuration-based framework for quickly building agent applications for call centers. You can aggregate customer information from different areas in Microsoft Dynamics CRM into a single desktop and get a 360° view of customer interactions

Microsoft Dynamics CRM 2015 Email Router

Microsoft Dynamics CRM 2015 SSRS (SQL Server Reporting Services) Data Connector

The SSRS Data Connector is not available as an individual download.  It is included in the Microsoft Dynamics CRM Server 2015 download. When you extract the Server package (CRM2015-Server-ENU-amd64.exe /extract:path: extracts the content of the package to the path folder), you’ll find the Data Connector in the SrsDataConnector folder

Microsoft Dynamics CRM 2015 Language Packs

Microsoft Dynamics CRM 2015 for Windows 8 (“MoCA” – the Mobile Client Application available via the Windows Store)

Microsoft Dynamics CRM for iPad (in iTunes)

Microsoft Dynamics CRM 2015 Report Authoring Extension (with SQL Server Data Tools support)

Microsoft Dynamics CRM 2015 List Component Microsoft Dynamics CRM 2015 List Component for Microsoft SharePoint Server 2010 and Microsoft SharePoint Server 2013 (for multiple browsers)

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Microsoft Dynamics CRM 2015 Update 1.1 Prerequisites:

  • Essentially the prerequisites listed in the Microsoft Dynamics CRM 2015 Implementation Guide download or specific TechNet content for the various CRM components serviced

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Issues resolved via Microsoft Dynamics CRM 2015 Update 1.1: 

Microsoft Dynamics CRM 2015 Update 1.1 contains fixes for issues reported by customers or discovered via internal testing.

Fixes released via Microsoft Dynamics CRM 2015 Update 1.1:

  • Daylight Savings Time changes for Egypt
  • Integrated Authentication in a Federated environment fails using the CRM for Outlook client
  • Exporting more than 5000 records results in duplication of records
  • Workflow conditon step evaluation will throw an exception when user’s CultureInfo is null
  • USD client error when HKLM write permission is denied although key already exists
  • Multiple Workflow processes are created when an update occurs even when no additional changes are made on the invoice form
  • Running a Workflow on an update step clears the email Body\Description field
  • PublishAll times out as it tries to read all Workflow processes in a draft state
  • Async jobs from one organization may hang due to jobs in another organization
  • When creating new Alternate Keys, it lists owneridtype as an attribute. Trying to create a key with this attribute results in an error
  • When updating large amounts of rollup fields, this will create many entries in the RollupJobBase table and is unable to keep up with processing these jobs, causing them to hang
  • Solution Import fails due to conflict with MailboxTrackingFolders
  • Cannot configure Document Management with SharePoint 2010 and Windows Server 2012.
  • “An error occurred when CRM tried to generate the Excel file” when attempting to Export to Excel
  • When using SharePoint and CRM Integration with the List Component and after creating the Documents folder, the Grid is not visible when navigating back and forth
  • After Upgrading to CRM 2015 Post 7.1, Navigation Bar Items that used to display a scroll bar when they overflow to the right, no longer able to scroll.
  • Subgrids placed in a Quick View form does not work correctly
  • Errors occur when launching Outlook when items are tracked and exist in a non-default Outlook store.
  • After choosing to remain offline in the Outlook Client, the Outlook Client continues to attempt to go online every fifteen minutes.
  • CRM for Outlook client stops working after change of Network password if credentials are cached
  • When an email contains an unresolved party member in the CC line, users will be unable to click the Reply All button.
  • Invalid Argument error on Data Import when Format language code and user interface language code do not match
  • When importing a Solution containing an action the customer gets the following error message:sdkmessage With Id = [GUID] Does Not Exist
  • Navigation Bar does not load when a parameter is added to the querystring of main.aspx

Known issues that occur by using the Microsoft Edge Browser (with Windows 10) after you install Update 1.1 for Microsoft Dynamics CRM 2015:

  • When a lInk opens in a new Dialog, it is not in focus
  • SSRS Reports will not render properly
  • Multi-line tests appears overlapped
  • Copy and Paste via mouse will not work on certain fields
  • Custom Option value is available on the Selection criteria Field
  • Font does not show up properly using the Japanese language

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Support for new technologies provided by CRM 2015 Update 1.1:

The Microsoft Dynamics CRM Engineering team consistently tests Microsoft Dynamics CRM and associated CRM Updates against pre-release and release versions of technology stack components that Microsoft Dynamics interoperates with. When appropriate, Microsoft releases enhancements via future Microsoft Dynamics CRM Updates or new major version releases to assure compatibility with future releases of these products. This compatibility matrix is updated via this Microsoft Knowledge Base article: Microsoft Dynamics CRM Compatibility List.

Microsoft Dynamics CRM 2015 Update 1.1 provides support for:

Hotfixes and updates that you have to enable or configure manually

Occasionally, updates released via Microsoft Dynamics CRM Updates require manual configuration to enable them. Microsoft Dynamics CRM Updates are always cumulative; for example, Update 0.2 will contain all fixes previously released via Update 0.1 as well as fixes newly released via Update 0.2. So if you install Update 0.2 on a machine upon which you previously installed no Updates, you will need to manually enable any desired fixes for Update Rollups 0.1 – 0.2:

  • Microsoft Dynamics CRM 2015 Update 0.1: no updates requiring manual configuration
  • Microsoft Dynamics CRM 2015 Update 1.1: no updates requiring manual configuration

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Microsoft Dynamics CRM compatibility with technology stack components: Internet Explorer, Windows Client and Server, Office, .NET Framework, and more

The Microsoft Dynamics CRM Engineering team consistently tests Microsoft Dynamics CRM 2015 Update Rollups against pre-release and release versions of technology stack components that Microsoft Dynamics interoperates with. When appropriate, Microsoft will release enhancements via future Microsoft Dynamics CRM Update Rollups, Service Packs, or new major version releases to assure compatibility with future releases of these products. This compatibility matrix is updated via this Microsoft Knowledge Base article: Microsoft Dynamics CRM Compatibility List.

Greg Nichols
Dynamics CRM Senior Premier Field Engineer
Microsoft Corporation

CRM2015u11.mp3

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