RESOLVED: Unexplained Internet Explorer 302 Redirects to CRM 2011 Mobile Site

I recently worked with a customer who had end-users encountering a strange behavior where all attempts to access the main CRM 2011 web site were being being redirected to the CRM mobile site (../m/default.aspx).  While this is normal behavior when accessing CRM via currently unsupported browsers (Firefox, Safari, Chrome, etc.), what made this strange was…

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Microsoft Dynamics CRM 2011 E-mail router Availability and scalability

I’ve a customer who is expecting – due to a business merge – a huge increase in the volume of E-mails on daily basis from 300 to 20,000. Currently the setup is one e-mail router per each organization to handle both inbound and outbound emails, no forward mail boxes. Due to that change, they are…

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Podcast and Overview: Microsoft Dynamics CRM 2011 Update Rollup 11

NEW UPDATE as of 10/22: Please note! UR11 Outlook Client packages: The Update Rollup 11 installer packages for the CRM 2011 Client for Microsoft Office Outlook (build 5.0.9690.2835) were removed from the Microsoft Download Center temporarily and replaced on Wednesday Oct. 17th with a new build: 5.0.9690.2838. The reason for the re-release was an issue being…

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CRM Upgrade Best Practices

Updated on 8142013 – I removed the NumThreadsForIndexCreation registry key as there was an update rollup that removed the significance of that registry key and your organization importupgrade will actually fail if you use this NumThreadsForIndexCreation now.  We have this documented in KB 2714807. Sean McNellis, Ryan Anderson and I recorded a podcast (https://aka.ms/tndfbt) last…

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Using Fiddler To Check For Kerberos Auth

Frequently I see customers trying to verify if their Kerberos settings (http://bit.ly/QOEvLF) are truly working or not.  In the past we’ve used tools such as NetMon, Kerbtray, Klist, and others to verify this however, recently I found a very simple way to test if Kerberos auth is working or not using Fiddler – a very…

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Cleaning up CRM Sync Entry tables

UPDATE: DYNAMICS CRM 2011 UPDATE ROLLUP 15+ AUTOMATICALLY CLEANS UP SUBSCRIPTIONS OLDER THAN 90 DAYS – if you are running on CRM 2011 Update Rollup 15 or higher you DO NOT need to use this script. If you’re CRM system has been up and running for a long period of time and your users have…

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Microsoft Dynamics CRM 2011 Update Rollup 10 Re-released

You may have noticed that the Update Rollup 10 build number was incremented on the Microsoft Download Center page for Microsoft Dynamics CRM 2011 Update Rollup 10. This is because the Update Rollup 10 packages were re-released on 10/4/2012. The original build number of Update Rollup 10 was 5.0.9690.2730. The build number of the re-release…

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Kerberos in Load Balanced Environments

A very common topic we tend to get many questions on is delegation and troubleshooting delegation usually via one of the many topics that impact this: SPN’s, Kerberos, Load Balancers, 401 errors, etc. Many times detailed environment knowledge is required to make any conclusions, so rather than documenting a complex flowchart that covers every possible…

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