I wanted to take a quick break from all the great technical content being provided here to give more detail on just who exactly is developing this content and where else you might be able to find our information out in the wild. It’s been approximately 15 months since we started this blog, and in that time we have hopefully provided content that has helped our CRM partners and customers to implement/administer/troubleshoot their implementations. The majority of this content comes from the members of the Premier Field Engineering (PFE) – Dynamics team at Microsoft. The team is made up of both Dynamics CRM and Dynamics AX resources. The AX equivalent to this blog can be found at http://blogs.msdn.com/b/axinthefield/. More information on the PFE Dynamics team members can be found here: http://www.pfedynamics.com/meet-the-team.html
If you happen to be wondering what PFE is, the Premier Field Engineering (PFE) team at Microsoft is a worldwide organization that provides proactive and reactive services to our customers. We provide technical leadership for Microsoft customers around the world, promoting health in their IT and business environments through onsite, remote and dedicated support services. The mission of the Premier Field Engineer Team is to “improve the IT and business health of our customers. Help them grow revenue, reduce cost, gain efficiencies & improve profit, improve their customer and vendor relationships, and improve their employees’ lives.”
You can also find more information on Microsoft Services Premier Support here: http://www.microsoft.com/microsoftservices/en/us/support_premier.aspx Premier Support is described as:
“Tailored to your company's specific business needs, Premier Support brings the knowledge of Microsoft experts directly to you, helping to identify and resolve IT issues proactively, while backing your business with direct Microsoft support 24 hours a day, 7 days a week. Choose from foundational-level to ultimate-level services to receive the end-to-end support your business requires.”
In addition to this CRMintheField blog, you can also connect with us using other social media outlets:
BlogTalkRadio (podcasts): http://www.blogtalkradio.com/pfedynamics
PFE Dynamics blog: http://blogs.msdn.com/b/pfedynamics/
Feel free to comment on our blog posts and we will do our best to respond to you quickly. Also feel free to reach out to us on Twitter, Facebook, or any of the other avenues mentioned above.