Good Bye

Hi all, This is to let you know it will be my last post on this blog. I’m leaving Microsoft and the Microsoft CRM business for now and will work for another Software Editor. If you want to keep in touch you can follow me on Twitter : You can view my profile on LinkedIn…

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Plug-In Sample to map Address Information between Account and related Contact

Mapping streamlines data entry when a user creates new records that are associated with another record. When an entity has a relationship with another entity, you can create new related entity records from the associated view visible on the primary entity. When the user creates a new record from an associated view, mapped data from…

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CrmDiagTool4 (Update v4.0.7333.10)

Hi all, Please update your copy. Changes: There was a bug in the [Server] SQL table information. The tool pickup a random server and this was a problem on multiple server configurations. Now the query is specified in order to match the information we retrieve in SQL with the current CRM Server we execute the…

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Plug-In Sample to Synchronize Customization between Organizations

  Hi all, Here is a new Plug-In Sample proposition from my colleague Fouad Rachkidi: – Scenario is having 2 or more organizations – These organizations can be for testing, development, acceptance… – You make schema customization on 1 organization and once you select “Publish All Customizations” the plug-in will be fired – The plug-in…

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Cross Organization Contact Synchronization Plug-In Sample

Hi all My colleague Fouad Rachkidi (CRM Escalation Engineer) who already posted another sample on this blog, created today a Pug-In which can allow you to create/update Contact across multiple Organization. Ex: You created Contact1 in Org1, it gets automatically created in Org2. It does also work on Updates of course, here are all the…

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Automatic Fix-It tool for KB968793 (Post UR installation changes)

Hi all, The other day I installed UR6 on my box and hit this problem. I found it annoying to go an modify my web.config myself. Also I remember many customers & partners hit this too. So.. I decided to create a tool to make it automatically. Here is the interface: How it works? Well,…

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Microsoft Dynamics CRM 4.0 E-Mail Router unexpectedly stalls

  Hi all, It can happen that for no apparent reason the E-Mail Router sometimes stops working and you can receive the following error in the E-Mail Router machine Application Log: #26234 – The E-mail Router service could not process a provider work item using assembly:Microsoft.Crm.Tools.EmailProviders.dll and class: Microsoft.Crm.Tools.Email.Providers.ExchangePollingMailboxProvider.System.Threading.ThreadAbortException: Thread was being aborted.at Microsoft.Crm.Tools.Email.Agent.ServiceCore.ExecuteProviderWork(Object providerQueueRequestObject)…

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SDK Cleanup script for unwanted Workflow Instances stuck in Waiting… state

Hi all, We regularly receive questions about how to get rid of many workflow instances stuck in Waiting state.  You can cancel these workflow within the UI but for some reason this is sometime not suitable and executing a script is better. Once these Workflow instances are canceled, you might need to perform a cleanup…

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How to troubleshoot [System Jobs] failures using [Advanced Find]

Microsoft Dynamics CRM 4.0 is using a lot of System Jobs to drive many features like: Send Bulk E-Mail, Import Data, Workflows, Duplicate Detections, Campaign Activities distribution, etc….. These jobs are processed by the Asynchronous Service and it can happen that the service fails to process these jobs. Jobs can fail or get stuck in…

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Deadlocks, Performance issues, MSCRM database growth, AsyncOperationBase table increase [Updated 03/12/09]

Hi all, Performance issues can have many root cause and this article will not cover this. For general CRM 4.0 Performance Optimization, the first thing you need to do is to go through are these documents: Optimizing and Maintaining Microsoft Dynamics CRM 4.0 http://www.microsoft.com/downloads/details.aspx?FamilyID=ba826cee-eddf-4d6e-842d-27fd654ed893&displaylang=en and also if you run SQL 2008: Improving Microsoft Dynamics CRM…

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