Experiencing Alerting failure for Availability Data Type – 01/12 – Resolved

Final Update: Saturday, 13 January 2018 02:23 UTC

We've confirmed that all systems are back to normal with no customer impact as of 13 January 2018 02:15 UTC. Our logs show the incident started on Friday, 12 January
2018 20:20 UTC and that during the ~6 hours that it took to resolve the issue customers were not able to create or edit any web tests on Application Insights.

  • Root Cause: The failure was configuration change in our availability services.
  • Lessons Learned: We understand the issue and preventive steps are being pursued.
  • Incident Timeline: 6 Hours & 10 minutes - Friday, 12 January
    2018 20:20 UTC through 13 January 2018 02:15 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Vishal Suram

Initial Update: Friday, 12 January 2018 20:20 UTC

We are aware of issues within Application Insights and are actively investigating. Some customers may experience Alerting failure. The following data types are affected: Availability.
  • Work Around: None
  • Next Update: Before 01/12 21:30 UTC

We are working hard to resolve this issue and apologize for any inconvenience.
-Vishal Suram

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