Experiencing Alerting failure for Availability Data Type – 01/04 – Resolved


Final Update: Thursday, 04 January 2018 02:58 UTC

We've confirmed that all systems are back to normal with no customer impact as of 01/04, 02:45 UTC. Our logs show the incident started on 01/03, 23:00 UTC and that during the 3 hours 45 minutes that it took to resolve the issue all the customers experienced alerting failures.

  • Root Cause: The failure was due to configuration update in of our services
  • Incident Timeline: 3 Hours & 45 minutes - 01/03, 23:00 UTC through 01/04, 02:45 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Sapna


Initial Update: Thursday, 04 January 2018 02:25 UTC

We are aware of issues within Application Insights and are actively investigating. All the customers may experience Alerting failure. The following data types are affected: Availability.
  • Work Around:  None
  • Next Update: Before 01/04 04:30 UTC

We are working hard to resolve this issue and apologize for any inconvenience.


-Sapna


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