Experiencing Data Gaps for Metric Data Type – 11/23 – Resolved

Final Update: Thursday, 23 November 2017 13:31 UTC

We've confirmed that all systems are back to normal with no customer impact as of 11/23, 08:10 UTC. Our logs show the incident started on 11/23, 07:00 UTC and that during the 1 hour 10 minutes that it took to resolve the issue 1% of customers experienced data loss for metric data type.
  • Root Cause: The failure was due to data drops by agent components which ingest into out backend data.
  • Incident Timeline: 1 Hours & 10 minutes - 11/23, 07:00 UTC through 11/23, 08:10 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.


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