Experiencing Data Gaps for Many Data Types – 08/16 – Resolved

Final Update: Wednesday, 16 August 2017 21:35 UTC

We confirmed that all of our services & monitors are running healthy as expected. This issue was resolved at 08/16 19:58 UTC and therefore at present all data types are shown in service response time chart in Azure portal however some customers will not be able to see data in server response time chart for impacted period. As a workaround, this data is available & can be seen using metric explorer or Application Analytical portal.

Incident Timeline: 08/16, 18:20 UTC through 08/16, 19:58 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.


Initial Update: Wednesday, 16 August 2017 18:57 UTC
We are aware of an issue within Application Insights and are actively investigating. Some customers may experience Data Gaps while using metric explorer feature in Application Insights. This issue started at 08/16 18:20 UTC and impacts only users in US, other regions are not impacted. The following data types are affected: Dependency, Request.

•Work Around: none
•Next Update: Before 08/16 22:00 UTC
We are working hard to resolve this issue and apologize for any inconvenience.

Skip to main content