Experiencing Data Latency for Many Data Types – 08/11 – Resolved

Final Update: Friday, 11 August 2017 21:36 UTC

We've confirmed that all systems are back to normal with no customer impact as of 08/11, 16:41 UTC. Our logs show the incident started on 08/11, 10:25 UTC and that during the 6 hours 16 min that it took to resolve the issue ~14% of customers experienced Continuous Export Data Latency in East US region. Overall Application Insights data ingestion/latency wasn't affected.

  • Root Cause: The latency was caused by unexpected increase in traffic which required manual scale out.
  • Incident Timeline: 6 Hours & 16 Minutes - 08/11, 10:25  UTC through 08/11, 16:41 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.


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