Experiencing Data Access Issue in Azure Portal for Many Data Types – 02/20 – Resolved

Final Update: Monday, 20 February 2017 07:44 UTC

We’ve confirmed that all systems are back to normal with no customer impact as of 02/20, 05:50 UTC. Our logs show the incident started on 02/20, 05:10 UTC and that during the 40 minutes that it took to resolve the issue customers would have experienced data access issues in Ibiza portal.

  • Root Cause: The failure was due to issue with dependent service.
  • Incident Timeline: 40 minutes – 02/20, 05:10 UTC through 02/20, 05:50 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.


Initial Update: Monday, 20 February 2017 06:01 UTC

We are aware of issues within Application Insights and are actively investigating. Some customers may experience Data Access Issue in Azure Portal. The following data types are affected: Customer Event,Dependency,Exception,Metric,Page Load,Page View,Performance Counter,Request,Trace.
  • Work Around: None
  • Next Update: Before 02/20 08:30 UTC

We are working hard to resolve this issue and apologize for any inconvenience.

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