Experiencing Alerting failure for Availability Data Type – 11/08 – Resolved


Final Update: Tuesday, 08 November 2016 22:51 UTC

This is a retrospective notification. After revisiting the customer impact metrics from today morning, we identified that some customers must have experienced alerting failures. We’ve confirmed that all systems are back to normal with no customer impact as of 11/08, 21:25 UTC. Our logs show the customers must have impacted from 11/08 16:30 UTC to 11/08 19:30 UTC and 11/08 20:00 UTC to 11/08 21:25 UTC and that during the 5 hours that it took to resolve the issue 30% of customers experienced alerting failures.
  • Incident Timeline:  3 Hours  -11/08 16:30 UTC through 11/08 19:30 UTC
  •                               1 Hour and 25 Minutes – 11/08 20: UTC through 11/08 21:25 UTC 

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Sapna



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