Experiencing Data Gaps for Live Metrics – 11/02 – Resolved


Final Update: Wednesday, 02 November 2016 18:30 UTC

We've confirmed that all systems are back to normal with no customer impact as of 11/02, 18:10 PM UTC. Our logs show the incident started on 11/02, 17:00 UTC and that during the 1 hour that it took to resolve the issue, some of our customers would have experienced gaps in their Live Metrics Stream in Application Insights.
  • Root Cause: The failure was due to a couple of our back end systems falling into a bad state. Mitigating this resolved the issue for our end users.
  • Incident Timeline: 1 Hours & 10 minutes - 11/02, 17:00 UTC through 11/02, 18:10 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Arun


Initial Update: Wednesday, 02 November 2016 17:42 UTC

We are aware of issues within Application Insights and are actively investigating. Some customers using the LivesMetrics feature in Application Insights will experience failures..
  • Next Update: Before 11/02 20:00 UTC

We are working hard to resolve this issue and apologize for any inconvenience.
-Arun


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