Experiencing access issues with availability blade- 09/19 – Resolved

Final Update: Monday, 19 September 2016 07:30 UTC

This is a retroactive notification. We've confirmed that all systems are back to normal with no customer impact as of 09/19, 06:45 UTC. Our logs show the incident started on 09/19, 05:45 UTC and that during the 1 hour that it took to resolve the issue some customers would have experienced access issues with availability blade in Ibiza portal.
  • Root Cause: The failure was due to an issue with one of our dependent service was not working as excepted.
  • Lessons Learned: We will be working with the partner team to investigate the root cause of this issue and possible ways to avoid such impact.
  • Incident Timeline: 1 hour - 09/19, 05:45 UTC through  09/19, 06:45 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.


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