Experiencing Repeating Quota Notifications – 02/25 – Resolved


Update: Wednesday, 02 March 2016 21:18 UTC

As of 3/1/2016 20:00 UTC, quota notifications have been re-enabled with additional safeguards to prevent redundant notifications from being sent to customers.

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.
-Steve


Final Update: Friday, 26 February 2016 02:32 UTC

We've identified and mitigated a bug which caused redundant quota notifications to be sent to some customers starting 2/15/2016, 19:20 UTC. All quota related notifications have been disabled as of 2/26/2016 02:15 UTC. Customers can still view quota status by visiting the Azure portal and opening the Settings -> Quota + Pricing blade. Notifications for ending Premium Trials, availability and metric based alerting are not impacted.

  • Root Cause: The failure was due to a bug in the code which manages quota notifications.
  • Incident Timeline: 6 Hours & 55 minutes - 2/15/2016, 19:20 UTC UTC through 2/26/2016 02:15 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Steve


Initial Update: Thursday, 25 February 2016 23:44 UTC

We are aware of issues with repeating quota notifications being sent to some Application Insights customers and are actively investigating. These emails can be safely ignored.

  • Next Update: Before 02/26 02:00 UTC

We are working hard to resolve this issue and apologize for any inconvenience.
-Steve

 


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