Final Update: Sunday, 31 January 2016 03:42 UTC
We've confirmed that all systems are back to normal with no customer impact as of 31 January 2016 03:00 UTC. Our logs show the incident started on 30 January 2016 22:00 UTC and during the incident period customers experienced latency for viewing the data..
- Root Cause: The failure was due to one the backend node went unresponsive and not processing the data as expected. rebooting bad node resolved the issue.
- we are closely watching our system, which is reporting healthy status at the moment.
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.
-Application Insights Service Delivery Team
Update: Sunday, 31 January 2016 01:37 UTC
Root cause has been isolated to one the backend node having an issue which was impacting customer data processing . To address this issue we have rebooted the impacted node/VM. Data Processing is now working as expected. Some customers may experience data latency for few hours until all the backlogs are addressed.
Root cause has been isolated to one the backend node having an issue which was impacting customer data processing . To address this issue we have rebooted the impacted node/VM. Data Processing is now working as expected. Some customers may experience data latency for few hours until all the backlogs are addressed.
- Work Around: none
- Next Update: Before 01/31 06:00 UTC
-Application Insights Service Delivery Team
Initial Update: Saturday, 30 January 2016 22:26 UTC
We are aware of issues within Application Insights and are actively investigating. Some customers may experience Data Latency. The following data types are affected: Availability,Customer Event,Dependency,Exception,Metric,Page Load,Page View,Performance Counter,Request,Trace.
We are aware of issues within Application Insights and are actively investigating. Some customers may experience Data Latency. The following data types are affected: Availability,Customer Event,Dependency,Exception,Metric,Page Load,Page View,Performance Counter,Request,Trace.
- Work Around: none
- Next Update: Before 01/31 02:30 UTC
We are working hard to resolve this issue and apologize for any inconvenience.
-Application Insights Service Delivery Team