Experiencing Data Latency for Many Data Types – 01/06 – Resolved


Final Update: Wednesday, 06 January 2016 05:39 UTC

We’ve confirmed that all systems are back to normal with no customer impact as of 1/6, 05:00 UTC. Our logs show the incident started on 1/6, 00:55 UTC and that during the 4 hours and 5 minutes that it took to resolve the issue small percentage of customers experienced data latency.
  • Root Cause: The failure was due to dependent service of Processing Infrastructure.
  • Lessons Learned: Additional Telemetry data has been collected to investigate this issue further and drive improvements.
  • Incident Timeline: 4 Hours & 5 minutes – 1/6, 00:55 UTC through 1/6, 05:00 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Application Insights Service Delivery Team


Initial Update: Wednesday, 06 January 2016 01:33 UTC

We are aware of issues within Application Insights and are actively investigating. Some customers may experience Data Latency. The following data types are affected: Availability,Dependency,Exception,Metric,Page Load,Page View,Performance Counter,Request.
  • Work Around: None
  • Next Update: Before 01/06 06:00 UTC

We are working hard to resolve this issue and apologize for any inconvenience.
-Application Insights Service Delivery Team


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