Experiencing Alerting failure for Availability Data Type – 12/04 – Resolved

Final Update: Friday, 04 December 2015 20:57 UTC

We've confirmed that all systems are back to normal with no customer impact as of 12/4, 18:45 UTC. Our logs show the incident started on 12/4, 18:30 UTC and it took 15 minutes to resolve the issue.

  • Root Cause: The failure was due to planned configuration change in our service that caused some connections to drop and cause data gaps in availability report.
  • Incident Timeline: 15 minutes - 12/4, 18:30 UTC through 12/4, 18:45 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Application Insights Service Delivery Team

Initial Update: Friday, 04 December 2015 19:33 UTC

We are aware of issues within Application Insights and are actively working on mitigation. Some customers may experience data gap in their availability data reports starting from 18:30 UTC till 18:45 UTC. Impact is only limited to availability data types, all other data types are unaffected. We provide an update in 2 hours.

  • Work Around: None
  • Next Update: Before 12/04 22:00 UTC

We are working hard to resolve this issue and apologize for any inconvenience.
-Application Insights Service Delivery Team

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