Experiencing Data Latency for Many Data Types – 9/18 – Resolved


Final Update: Friday, 9/18/2015 20:53 UTC

We’ve confirmed that all systems are back to normal with no customer impact as of 9/18, 20:04 UTC. Our logs show the incident started on 9/18/2015 19:47 UTC and that during 17 minutes that it took to resolve the issue 2% of all the Data Types were latent by more than 2 hours.

Root Cause: Root cause is not completely understood as of now

Incident Timeline: 17 minutes – 9/18/2015 19:47 UTC through 9/18, 20:04 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Application Insights Service Delivery Team


Initial Update: Friday, 9/18/2015 19:47 UTC

We are aware of issues within Application Insights and are actively investigating. Some customers may experience Data Latency which is affecting most of the data types . Nearly 2% of the data is latent by more than 2 hours.

Work Around: None
Next Update: Before 9/18 22:00 UTC

We are working hard to resolve this issue and apologize for any inconvenience.

-Application Insights Service Delivery Team

 

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