Welcome to the Expression Web support blog!


There is a lot of power to be harnessed in Expression Web.  So many fantastic opportunities and users who amaze us on a daily basis with what they have done using this product.  We have a unique perspective in support, as we usually see the problems people are having with our products.  We learn what people are trying to do, how they are attempting to use our products, where our limitations are, the areas that we, in all honesty, missed the boat on.


We also get to see the phenomenal solutions you’ve created.  We learn new ways to do tasks that we can pass on to other users.  We learn what works for users, and what doesn’t.  We are able to pass these things on to both users and the product teams who use the information to make our products better.


This blog is owned by the Expression Web support team.  There will be a lot of rambling.  We’ll talk about issues we’re seeing over and over, as well as discuss topics that need a little more depth than a KB article.  Pitfalls to look out for, cool tools, add-ins, solutions, and other items that are top of mind.   


We’re eager to get this moving, and would love to hear from you on the type of content you want to see and thoughts about our entries.  Onward to the good stuff!


Comments (1)

  1. Joan Merriam says:

    Apparently there are quite a few of us having the problem with EW4 crashes, for no reason that I can discern. I've been using EW4 for about 4 weeks, having migrated from EW 3; I have had more crashes with EW4 than I've ever had with ANY other software…sometimes 3 or 4 times in a 4-hour working session.

    Here's the latest problem report:

    Problem signature:

     Problem Event Name:    APPCRASH

     Application Name:    ExpressionWeb.exe

     Application Version:    4.0.1165.0

     Application Timestamp:    4bfaf4bc

     Fault Module Name:    ntdll.dll

     Fault Module Version:    6.1.7600.16559

     Fault Module Timestamp:    4ba9b29c

     Exception Code:    c015000f

     Exception Offset:    0008454b

     OS Version:    6.1.7600.2.0.0.768.3

     Locale ID:    1033

     Additional Information 1:    2136

     Additional Information 2:    213612d4c438cab587842e53c3f6d751

     Additional Information 3:    cdf6

     Additional Information 4:    cdf619b16dbdac695b32d6bf238afc57

    As an FYI, I'm running Windows 7, and Kaspersky Internet Security 11.0.1.400. Cheryl Wise on the Forums though that my Kaspersky could be the culprit, but my version is the one that apparently addressed/solved the issue.

    Just thought that this is something you might want to address, as it appears to be a recurring issue.