Growing Windows Installer Experts through Troubleshooting

Windows Installer expert Dennis Bareis responded to a previous post, Request for suggestions for updating the 1603 KB article.  As I worked through his points, the problem of “Growing Windows Installer Experts through Troubleshooting” came into focus. Growing Windows Installer Experts through TroubleshootingOne of the challenges faced by the Windows Installer community is that there…

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Request for suggestions for updating the 1603 KB article?

Feedback on our existing Knowledge Base article for the error 1603 is that ‘it is not very useful.’ My first thought to update the KB would be to go over the troubleshooting techniques such as verbose logging and then how to find and read the errors in the log. Before proceeding to writing, I thought…

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Tips to find Windows Installer specific product support

Customers have mentioned having trouble finding Windows Installer support when they try to navigate the maze of Microsoft support offerings. If you too need to find Windows Installer specific product support, the support staff dedicated to Windows Installer can be reached by For non-Premier Service accounts, see the Professional Support site Choose an option from…

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