IE10 & IE11 AMD64 user profile creation crash workaround for WES7 & POS7


Posted By Windows Embedded Team

On amd64 runtimes, ie4uinit.exe may crash during new user profile creation (when user logon for the first time).

Applies to: Windows Embedded Standard 7 and Windows Embedded POSReady 7

IE Versions Impacted: IE10 and IE11

Workaround: delete ie4uinit.exe from %SystemDrive%/Windows/SysWOW64.

Automate this process by: Launch command prompt as Administrator and run the following commands.

You can use these commands in a script/batch executed as an Asynchronous Command in your WES7 Answer File.

takeown.exe /F C:\Windows\sysWOW64\ie4uinit.exe /A (the Administrators group will become the owner)

icacls.exe C:\Windows\sysWOW64\ie4uinit.exe /grant Administrators:F (the Administrators group will get full access)

del C:\Windows\sysWOW64\ie4uinit.exe

Comments (1)

  1. Erica_Aizawa says:

    There is a better way:

    After you install IE10/11 in WES7 (in any installation method, dism online/offline or manually run IE setup)

    Just delete all KEY under HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Active Setup\Installed Components\{89820200-ECBD-11cf-8B85-00AA005B4383} expect “IsInstalled” and then change “IsInstalled” to “0”

    I find this by compare x64 WES7 with IE10/11 and x64 win7 with IE10/11. 🙂

    Delete ie4uinit.dll is not needed, because if you do a System File Checker (SFC) check/repair, the system file you deleted will be restore. when new user is in OOBE the issue will appear again.

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