Recently our team received several emails asking questions about Windows
Azure Platform. We welcome your questions, and we're glad to help you. But we'd
like to state that before sending emails to our team, it is recommended to post
the question on the
forums. Below we'll list several benefits you'll get by posting the question
on the forums:
- The question is more visible, and more community members will help you
to solve the problem.
- You can search the forums first to find similar problems, and how they
- Our team does not work 24*7. But when we're sleeping, very likely a
community member in the other half of the hemisphere will answer your
- If your question is answered, the answer will become a valuable piece of
knowledge for other community members.
We call our work on the technical forums as community support. So we'd like
to share our knowledge with as many as community members as possible. But we
also understand from time to time, you may encounter situations that you do not
want to share with others. In this case, please feel free to contact other
support channels as listed on
http://www.microsoft.com/windowsazure/support/. Currently all supports are
free of charge.