New Bing template for instant answers with Microsoft support troubleshooters

A quick update on Bing technical instant answers that contain links to our automated solutions (support troubleshooters): To improve the experience with this type of instant answer, Bing is in the process of updating their template to display a “Run troubleshooter” button. This template change should make it easier to identify the troubleshooter link and more obvious…

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Microsoft Answers – for your Vista questions

My group is working with the Windows product and support teams, and the Server and Tools Online team, on a new online community and forum-based consumer support site. The beta is now released and providing Windows Vista support to consumers for free! You can check it out here: Microsoft Answers There’s an awesome team available to answer your…

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