Report a tech support scam to Microsoft

Scammers have been around for a while now pushing rogue security software through email messages and fake websites, but as Kirsten Kliphouse pointed out last May they’ve also starting calling users on the phone and posing as technical support for a reputable company (such as Microsoft) in order to try to defraud users out of money or for other nefarious purposes. And as…

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Looking for some automated help to troubleshoot a complex issue?

Last year we released a new version of our self-help automated troubleshooting service to replace Fix it Center Pro (FICP) – which replaced the older MPSReport tool that was used by Microsoft Support to collect diagnostic data from customers who opened a support incident. Like FICP this new service not only automates the collection of diagnostics data for…

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