Detecting browser and OS via JavaScript running in the Internet zone

We’re often asked how to detect the browser and OS versions via JavaScript running in the Intenet zone. Thanks to Jeremy, Forest, David, and a few other folks on my team for help with these samples. I previously posted a sample that parses the userAgent string and compares it to a finite set of regular expressions…

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Windows Update troubleshooting

To collect the Log files to help us troubleshoot a Windows Update problem on Vista, follow these steps: Click here to download the GetWULogs.cmd command script, then click Save and save it to your desktop. Right-click the GetWULogs command script on your desktop, and then click Run As Administrator. Then click Run and click Continue. A command prompt…

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Show IE version-specific content sample

This page detects your Internet Explorer version via navigator.userAgent and then hides the content that does not apply to your version. When parsing the userAgent, it looks for “MSIE 5”, “MSIE 6”, “MSIE 7”, or “Trident 4” (Trident 4 is IE8, which sends “MSIE 8” in Standards mode and “MSIE 7” in Compatibility Mode). This…

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Join us for a Microsoft Fix it Webcast

UPDATE: February 22, 2009 – This Webcast recording is now available here. You can RSVP to our Facebook Event if you’d like. WHAT? The Microsoft Fix it team is hosting a live Webcast! John Bukowski (Architect) and Brian Kinchen (Senior Program Manager) will provide an overview of the capabilities and features of Fix it, demonstrations, and a…

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More Fix it solutions, and some technical details for my geek friends

As I indicated in my last post, we continue to release new Fix it solutions in the Knowledge Base (KB). Over the last couple of weeks, the total number of solutions in the KB has jumped from 11 to 32. At the same time, we’ve also released a couple of Fix it solutions for Windows…

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FixIt4Me Blog widget? Facebook application?

Do you have an idea for a FixIt4Me blog widget, or a Facebook application? If so, please leave a comment! Here’s some Popfly applications to get some idea of what is possible…ATOM feed from FixIt4Me blog, displayed in a compact new reader: Live Search query for kbMSIFixme KBs, displayed as recipes:

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FixIt4Me on Microsoft Answers

This Popfly application displays all threads tagged with “fixit4me” in the Microsoft Answers forums: Enjoy!

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Looking for an easy button?

If you’ve ever struggled to complete the steps to fix a computer problem, you’re not alone! Why isn’t there an easy button you ask? Well, my group is working on that now! We are currently automating the steps in Knowledge Base (KB) articles and Windows Error Reporting (WER) responses so you can click a button and have the problem fixed automatically. Today…

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