Updated genuine Web site

Earlier today we rolled out an updated look and feel  to the Genuine Microsoft Software Web site.  I  wanted to take a minute here to update you on what changed and what we have planned for future updates to the site.

What changed? The new look and feel is now more consistent with other Microsoft sites, such as Windows.com.  We’ve also added site navigation to the top of the page, so people will be able to find the information their looking for more quickly and easily.  Reporting piracy is also easier, including the process of applying for a complimentary replacement kit if you have been sold counterfeit software.   

Here is a snapshot of the site and what it looks like:

New genuine site


What’s coming next?  Over the next months we have a number of content updates planned including providing more information about our program and products, additional information about activation and validation technologies, as well as how Microsoft has been fighting piracy and making it easier for customers to avoid buying counterfeit Microsoft products. 

Check out the new look and feel and please send your feedback to me through the blog (you can use the email link in the upper left hand corner of the page) or post comments.



Director, Genuine Windows

Comments (3)

  1. Madhu_in_JP says:

    I’m sorry to say this but whoever built this is a moron. Here is my saga why…

    I am visiting India and offered to clean up my parents creaky computer that was “acting up”. Turns out that my senior citizen computer unsavvy parents got taken for a ride – they paid a local geek squad guy to clean up their machine for them. His way of doing that was to save their personal files, reformat their hard disk and stick his personal copy of windows on it and walk away from a pseudo-clean install. The problem – he replaced a genuine copy of windows with his illegal one.

    So I’m trying to fix their machine and first thing I do is to get genuine windows on there. Turns out their original CD is toast. So I use your whoop-de-doo site and I can’t. For the most stupidest possible reason. I can’t pay for it with MY credit card from Massachusetts and still get the windows CD delivered to my parents address here in India. Trying to set up a delivery in one and pay with the other- nope. The country field for the two is tied. Change one and the other gets updated. Even if I want to do the right thing, *you guys* wont LET me. After futzing around for about an hour, I’ve given up. I tried and the penalty for trying to do the right thing (and giving you money) is frustration, wasted effort and muting my principles to say eff this.

  2. callmemonu says:


    I am with you on this one!!

    I too sometimes really feel exhasperated by MS literally letting off pirates.. but making it difficult for Legit users.

    I myeslf am from and in India.. and strangely despite the temptation, I used legal 3.11, used legit Win98 for 7-8 years, then bought XP.. and the SP3 cd from the MS site…

    but from the experience, going to torrent sites makes for the same experience to the pirates.. but for zero price!!!