Hosted build issues with Visual Studio Team Services – 01/03 – Resolved

Update: Tuesday, 3 January 2017 20:34 UTC Hosted build is now working as expected. Full RCA is in progress Sincerely,Eric Update: Tuesday, 3 January 2017 19:54 UTC An issue with the job which is responsible for resizing the build pool has been identified.  We have manually increased the pool size and implemented a fix for the…


ADVISORY – Planned Maintenance on VS Team Services on 12/10 – Completed

FinalUpdate: Saturday, 10 December 2016 06:37 UTC Maintenance has been completed on the service that handles profile, account creation and roaming.Platform updates were completed successfully. We appreciate your use of our service and we are committed to delivering a great experience that improves constantly Sincerely,Sraddhananda Initial Update: Thursday, 08 December 2016 22:40 UTC Visual Studio…


Investigating issues with Visual Studio Team Services Service Hooks – 12/08 – Resolved

Update: Thursday, 8 December 2016 18:03 UTC Root cause has been isolated to a missing configuration in the service which was impacting all the newly created account between 12/05/2016 21:25 UTC to 12/08/2016 15:21 UTC. To address this issue we have fixed the missing configuration. Service Hooks service is now working as expected. We understand that…


Performance issues with Visual Studio Team Services Hosted Build – 12/08 – Resolved

Update: Thursday, 8 December 2016 17:13 UTC Root cause has been isolated to a incorrect business rule introduced recently which will block all concurrent build requests for an account beyond their allocated agent limit. We have mitigated the issue for all the new build requests by turning off feature flag to stop applying this business rule…


Issues with Release Management feature in Visual Studio Team Services – 12/08 – Investigating

Update: Thursday, 8 December 2016 22:56 UTC Our DevOps initiated a hotfix deployment to production and it is in-progress. We are expecting the deployment to complete in an one hour time. Customers continue to experience secrets to be shows as empty in release definition till the deployment is completed. Work Around: Customers can update the…


Issues with Visual Studio Team Services TFVC – 12/07 – Resolved

Update: Wednesday, 7 December 2016 23:55 UTC   Root cause has been isolated to an application code bug in handling identities. Users would no longer experience any issues with history page. Our telemetry indicates, there were only 211 account impacted due to this issue. Accessing impacted accounts history page for subset file under subset of projects between 11/02/2016 and…


Issues with Visual Studio Team Services Profile and Avatar – 12/07 – Resolved

Update: Wednesday, 7 December 2016 03:33 UTC For the accounts created between 06 December 2016 18:45 UTC and 07 December 2016 ~03:00 UTC, changes to profile preferences, profile avatar was not synced automatically till 07 December 2016 ~03:00 UTC. For the duration of incident users might have observed default image for their avatar(top right corner in web…


Performance issues with Visual Studio Team Services in Europe region – 12/06 – Resolved

Update: Tuesday, 6 December 2016 19:10 UTC Root cause has been isolated to slowness in getting content from CDN endpoint. To address this issue, we have disabled the CDN in our service. Customer would no longer experience any performance issues in accessing the service. We are actively working with our CDN partners to understand the root cause of the…


ADVISORY – Planned Maintenance on VS Team Services – 12/02 – Cancelled

Update: Saturday, 3 December 2016 01:14 UTC This scheduled maintenance work has been cancelled. It is likely to be rescheduled in the next few weeks. We’ll share a notification at that time. Sincerely,Sri Harsha Initial Update: Friday, 02 December 2016 22:00 UTC Visual Studio Team Services team will be performing planned maintenance on the service…


Issues with Visual Studio Team Services – 12/09 – Investigating

Update: Friday, 9 December 2016 20:13 UTC Our DevOps team continues to investigate issues with team creation under a project. Root cause is not fully understood at this time. Some customers continue to experience error “TF400491: User has no team write permissions” when tries to create a new team. We currently have no estimated time for resolution….