Investigating issues with Hosted Build in South Central US – 07/20 – Mitigated


Final Update: Friday, July 20th 2018 23:12 UTC

We’ve confirmed that all systems are back to normal as of 2018-07-20 22:15 UTC. Our logs show the incident started on 2018-07-20 20:30 UTC and during the incident small set of customers have noticed delays in their queued Hosted Builds getting processed. We are actively pursuing root cause on this performance degradation in creation of VMs from partner Azure team to avoid a recurrence. Sorry for any inconvenience this may have caused.

Sincerely,
Manohar


Initial notification: Friday, July 20th 2018 22:01 UTC

We're investigating Issues with Hosted Build requests seeing increased delays in getting queued in South Central US.

Initial investigation through our alerts indicates there are issues with creation of VM's in South Central US, causing build requests to get queued waiting for machines. We are working with our Azure partners to investigate further and mitigate the issue.

  • Next Update: Before Friday, July 20th 2018 22:35 UTC

Sincerely,
Manohar


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