Work Item Search issues in multiple regions – 02/22 – Mitigated


Final Update: Thursday, February 22nd 2018 19:40 UTC

We have mitigated the issue by disabling a feature flag. Users should be able to see results for their work item search queries. There are some known performance issues associated with disabling this feature flag, so users may notice minor degradation in doing their queries. We are working to understand what caused the initial failure and recover full functionality soon.

Sincerely,
Sri Harsha


Update: Thursday, February 22nd 2018 18:26 UTC

We have identified mitigation steps and have tested it on a single scale unit which has successfully resolved the problems. We are in the process of rolling it out globally.

  • Next Update: Before Thursday, February 22nd 2018 19:45 UTC

Sincerely,
Sri Harsha


Initial Update: Thursday, February 22nd 2018 17:13 UTC

We're investigating an issue where some customers may experience work item searches returning 0 results in all regions.

  • Next Update: Before Thursday, February 22nd 2018 17:45 UTC

Sincerely,
Randy


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