Performance Degradation in West Europe – 01/29 – Mitigated

Final Update: Monday, January 29th 2018 13:27 UTC

We’ve confirmed that all systems are back to normal as of January 29th 12:55 UTC. Our logs show the incident started on January 29th 12:05 UTC and that during the 50 minutes that it took to resolve the issue some customers may have experienced slow and failed commands in the West Europe. Sorry for any inconvenience this may have caused.

Root Cause: Initial investigation points to a poorly performing Stored Procedure, which has been updated.

Incident Timeline: 55 minutes – 2018-01-29 12:05 UTC through 2018-01-29 12:55 UTC


Initial Update: Monday, January 29th 2018 12:42 UTC

We're investigating Performance Degradation in West Europe.

Some users may be experiencing slow or failed commands in VSTS

  • Next Update: Before Monday, January 29th 2018 13:42 UTC


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