Performance Degradation on Web UI in South Central US – 11/13 – Mitigated

Final Update: Monday, November 13th 2017 21:45 UTC

We’ve confirmed that all systems are back to normal as of 20:50 UTC. Our logs show the incident started on 19:45 UTC and during that duration users may have experienced intermittent slow performance across the web UI in South Central US. Sorry for any inconvenience this may have caused.

  • Root Cause: We are continuing to investigate the root cause.
  • Chance of Re-occurrence: Medium
  • Incident Timeline: 1 hour & 5 minutes – 19:45 UTC through 20:50 UTC


Initial Update: Monday, November 13th 2017 20:43 UTC

We're investigating a Performance Degradation in the Web UI South Central US.

Customers may experience slow loading pages. We are continuing to investigated in order to understand full impact and root cause.

  • Next Update: Before Monday, November 13th 2017 21:15 UTC


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