Error with Devtestlabs (DTL) in Visual Studio Team Services – 12/28 – Resolved

Update: Wednesday, 28 December 2016 16:44 UTC Root cause has been isolated to a missing configuration in the service which was impacting some of the accounts  between 2016-12-28 06:59 UTC to 2016-12-28 16:14 UTC.Users using machine groups in build and release definitions shouldn’t be seeing any more task failures for task that takes machine group as…


Issues with Marketplace in Visual Studio Team Services – 12/28 – Resolved

Update: Wednesday, 28 December 2016 10:29 UTC Our DevOps team has mitigated the issue. The site marketplace.visualstudio.com is now working as expected. Users would have experienced failures accessing the website marketplace.visualstudio.com between 2016-12-28 9:27 UTC and 2016-12-28 9:56 UTC. We are continuing to investigate the root cause of the issue.  Sincerely,Chethan Initial Update: Wednesday, 28…


Error while loading Cloud Load Testing (CLT) in Visual Studio Team Services – 12/26 – Resolved

Update: Monday, 26 December 2016 19:51 UTC Root cause has been isolated to a missing configuration in the service which was impacting some of the accounts between 12/20/2016 08:31 UTC to 12/26/2016 19:26 UTC. To address this issue we have fixed the missing configuration. Users should now have no issues accessing Cloud Load Testing feature. We understand…


Performance issues with Code Search in Visual Studio Team Services – 12/29 – Resolved

Update: Thursday, 29 December 2016 09:57 UTC Parallel cloning of data for multiple repositories has been isolated as the root cause, which impacted code indexing. To address this issue we have re-indexed all the affected repositories. Code Search is now working as expected. Sincerely,Chethan Update: Wednesday, 28 December 2016 15:51 UTC Our DevOps team is…


Availability issues with Visual Studio Team Services – 12/22 – Root Cause

Final Update: Tuesday, 3 January 2017 17:35 UTC Root Cause: To help set up the second instance of our central shared platform service (SPS), a DNS record was created for the public accessing URL of the new service instance, “wcus0.app.vssps.visualstudio.com”. The public accessing URL of the existing service instance was “app.vssps.visualstudio.com” and included under the…


Performance issues with Cloud Load Test in Visual Studio Team Services – 12/21 – Resolved

Update: Wednesday, 21 December 2016 16:50 UTC Hotfix deployment is complete across all the regions hosting Cloud Load Test service. From our records we observed that issue started ~2016-12-20 08:35 UTC and was completely mitigated at 2016-12-21 16:44 UTC. This issue is now resolved and customers should not face any issues queuing Load Test runs from…


Performance issues with Visual Studio Team Services – 12/19 – Resolved

Update: Monday, 19 December 2016 16:39 UTC Root cause has been isolated to high memory usage on one of our partition database which was impacting Visual Studio Team Services. To address this issue we have upgraded the impacted partition database to a higher SKU. Our engineering team is working on the root cause of the…


Performance issues with Visual Studio Team Services – 12/15 – Resolved

Update: Friday, 16 December 2016 06:02 UTC Visual Studio Team Services users would have observed performance issues while accessing their accounts between the time frame 2016/12/15 12:15 UTC and 2016/12/15 12:25 UTC. We observed transient slowness from one of the impacted SQL database. Sincerely,Vamsi


Issues with Licenses in Visual Studio Team Services – 12/13 – Resolved

Final Update: Tuesday, 13 December 2016 22:36 UTC We’ve confirmed that all systems are back to normal as of 13 December 2016 21:45 UTC. The hotfix was deployed and the fix was validated successfully. Users should now have no issues of licenses being automatically flipped to Basic or Stakeholder when added to a team. Root…


Issues with Visual Studio Team Services – 12/09 – Investigating

Update: Friday, 9 December 2016 20:13 UTC Our DevOps team continues to investigate issues with team creation under a project. Root cause is not fully understood at this time. Some customers continue to experience error “TF400491: User has no team write permissions” when tries to create a new team. We currently have no estimated time for resolution….