Recently, when we were troubleshooting an access issue on our marketplace publisher, we encountered a few strange scenarios.
Scenario 1 - Same name and email, but different identity
As shown below, I am logged on to the marketplace as Willy-Peter Schaub , but the publisher web pages look different . In the Edge browser I have full access  and in Firefox browser I have none .
As shown in the examples above, you will notice that one is an Active Directory  identity and the other a Live  identity. Even though both have the same name and associated with the same willys email account, the identity is different. As a result, the authorization and shown data is different .
Scenario 2 – What’s my identity?
When you have multiple identities with the same display name, you may often wonder who you were authenticated as.
Append _apis/connectiondata to your account, for example demo-fabrikam.visualstudio.com/_apis/connectiondata, and press Enter.
You will notice that this is the third identity we encounter that’s associated with my name. It’s a Live identity, associated with my willy-peter email account.
Avoid the confusion!
To reduce the confusion, edit your profile and add a suffix to your identity name. This allows you to easily distinguish between your Active Directory, Microsoft Account (Live), and other identities.
Here’s how to do it:
- From a clean/new/incognito/private (IMPORTANT) browser session, navigate to https://app.vssps.visualstudio.com
- Sign in
- From your Profile page, click Edit, update the display name
Now I can easily see that I am logged in with my MSA account: