Instructions to collect .NET Framework 4 and Visual Studio 2010 setup logs


How to collect setup logs? 

In case you encounter .NET Framework 4 or Visual Studio 2010 setup failure, we would need setup logs to investigate the failure.

To make this task easier, we have created a tool (collect.exe) that helps finds and creates a zip file of all relevant logs on your computer.

Here are the steps:

  1. Download collect.exe from http://go.microsoft.com/?LinkId=8967043
  2. You may choose to save the tool for later use, or to run directly.
  3. The utility creates a compressed cabinet of all the VS and .NET logs to %TEMP%\vslogs.cab.

For more details on the usage of the tool, you can refer to http://blogs.msdn.com/heaths/pages/collect.aspx

Reporting setup errors?

If you would like to report an error, please collect logs as described above and choose from the options below.

  1. Search or post on MSDN Forums in .NET Framework Setup or Visual Studio Setup and Installation. This is a community-driven web site on which Microsoft employees also participate.
  2. Report installation issues or provide feedback for Visual Studio on Microsoft Connect. You may upload logs using Connect. This allows us to view and manage bugs, and customers to vote or provide additional details in a consistent manner.

 


Comments (17)

  1. Hi is MS Office 2003 mandatory  for VS2010 PRO RC installation.

  2. ANTONIO DOMINGOS DE SOUZA says:

    O PROGRAMA AO TERMINAR SUA SUA INSTALAÇÃO JÁ VEM PEDINDO NOME E SENHA DO USUARIO UM SUPOSTO USUÁRIO JOIADOVALE. QUE FAREI PARA QUE ABRA COM TELA NORMAL PARA CADASTRO DE USUÁRIO E SENHA?

    Email para contato antoniodds@globo.com

  3. PRAKASH says:

    i am getting error as HRRESULT 0XC8000222 PLS MAIL ME AT oksprakash@avit.ac.in

  4. Fauzan says:

    i am getting error as HRRESULT 0XC8000222 PLS MAIL ME AT f3t3ran@yahoo.com

  5. Hello Nomro,

    Sorry to hear that you ran into .NET setup installation failure.

    Refer to the following link to automatically collect .NET setup troubleshooting log files (blogs.msdn.com/…/instructions-to-collect-net-framework-4-and-visual-studio-2010-beta-setup-logs.aspx)

    Feel free to email the setup troubleshooting log file to netfxsetup at microsoft dot com

    Regards,

    Varun

  6. Mark McCabe says:

    I am trying to download .net framework v4.0 and i am receiving a message i need to install Windows Imaging Components 32-bit, i then try and download this file and receive a message Windows XP????? Can anyone help please. Kind Regards Mark

    marktmccabe@gmail.com

  7. Prem says:

    Hey Varun please will you help me out

    while installing .NET framework 4 setup i got

    Blocking Issues:

    You must install the 32-bit Windows Imaging Component (WIC) before you run Setup. Please visit the <A HREF="go.microsoft.com/fwlink Download Center</A> to install WIC, and then rerun Setup.

  8. ryan says:

    my problem was "HRESULT 0xc8000222" i dont know what to do,any help?

  9. LaMont says:

    mines keep saying error 634 windows update failed email a solution please pfam92@gmail.com

  10. krunal says:

    Error in framework 4 installation

    "You must install the 32-bit Windows Imaging Component (WIC) before you run Setup. Please visit the "

    khetanikrunal@gmail.com

  11. john says:

    Exe (C:4ddcca6959fc8143e15fd74fae12SetupUtility.exe) succeeded.

    Exe Log File: dd_SetupUtility.txt

    ServiceControl operation succeeded!

    ServiceControl operation succeeded!

    ServiceControl operation succeeded!

    ServiceControl operation succeeded!

    Exe (C:UsersJohnAppDataLocalTempMicrosoft .NET Framework 4 Setup_4.0.30319Windows6.1-KB958488-v6001-x64.msu) failed with 0x424 – The specified service does not exist as an installed service. .

    Final Result: Installation failed with error code: (0x00000424), "The specified service does not exist as an installed service. " (Elapsed time: 0 00:00:27).

    how can i fix this?

  12. Suresh says:

    Visual studio 2010 -setup failed to micro soft .net framework in windows 7 professional…please anybody help me to clear the issue….

  13. Amy says:

    Final Result: Installation failed with error code: (0x000013EC), "A StopBlock was hit or a System Requirement was not met." (Elapsed time: 0 00:03:00).

    What do i do?

    Regards

  14. sena says:

    why while installation "the specified service does not exist as an installed service" ??????

  15. masa says:

    i am getting error as  0XC8000222 PLS MAIL ME AT masahaddadi@yahoo.com

  16. sachin says:

    I have totally confused to install the .net framework 4 guyzzz please help me!!and what can I do in this situation…

  17. loganathan says:

    Setup Failed :     Visual Studio 2010 Installation time erorr