Microsoft Dynamics CRM Online, the cloud version of the new Microsoft Dynamics CRM 2011, launches today. It delivers new levels of productivity to sales, service and marketing organizations. ISVs provide customization to CRM that can be applied both online and on premises.
You can sign for a free trial of Dynamics CRM Online. No credit card. No software to install.
Launch Event Jan 20
Those who attend the Microsoft Dynamics CRM 2011 worldwide virtual launch event can experience the new Microsoft Dynamics CRM 2011 through on-demand videos and content, including a customer showcase and business productivity, IT productivity, and industry tracks. Availability of the online launch experience begins Thursday, Jan. 20, 2011, at 9 a.m. PST with the broadcast of the launch keynote address from Steve Ballmer and Kirill Tatarinov, corporate vice president, Microsoft Business Solutions. Registration is at http://crm.dynamics.com/2011launch.
About Dynamics CRM
Based on the new Microsoft Dynamics CRM 2011 release, Microsoft Dynamics CRM Online delivers breakthrough productivity by providing familiar, intelligent and connected experiences to users across the organization:
- Familiar experiences for sales, service and marketing users through a next-generation native Microsoft Outlook client, browser-based and mobile access, RoleTailored design, and advanced user personalization, improving user adoption and giving users easy access to the information they need to be successful
- Intelligent experiences through guided process dialogs, inline business intelligence for performance and goal management, and real-time dashboards, providing the most up-to-date information critical to enabling sales, service and marketing professionals to do their jobs effectively
- Connected experiences through flexible cloud development, Windows Azure interoperability, contextual Microsoft SharePoint capabilities and the new Microsoft Dynamics Marketplace, making it easy for customers and partners to configure and customize Microsoft Dynamics CRM to meet specific business needs
On Premises Roadmap
The on-premises and partner-hosted versions of Microsoft Dynamics CRM 2011 will be globally available on Feb. 28, 2011.
For the first time outside North America, customers can access Microsoft Dynamics CRM Online in 40 markets and 41 languages and sign up for a free trial at http://crm.dynamics.com.
Microsoft Dynamics CRM Online is available today at a promotional price of $34 per user per month for the first 12 months of service to qualified customers that sign up by June 30, 2011.
See On-Demand CRM for more information.
Getting Started Developing for Dynamics CRM
Microsoft Dynamics CRM is a sophisticated business application platform that provides the basic services required by ISVs, VARs, and even business analysts to build upon. A wide range of applications can be created with this platform. These applications may be based on Microsoft Dynamics CRM but are not limited to CRM-type applications. See Microsoft Dynamics CRM Development Center on MSDN.
Also, for partners already working on CRM applications, What’s New in Microsoft Dynamics CRM 2011 training materials (draft) are available for download on PartnerSource and Customer Source for partners and customers on a service agreement. These materials explain the new features and functionality found in Microsoft Dynamics CRM 2011 and are intended for Microsoft Dynamics CRM 2011 partners, namely implementation consultants, presales consultants and developers.
Free Support in Migrating Your Applications
You can sign for free support to migrate your Dynamics CRM application to Dynamics CRM 2011 at Microsoft Platform Ready.
Bruce D. Kyle
ISV Architect Evangelist | Microsoft Corporation