Today at the Microsoft Worldwide Partner Conference, Microsoft Corp. showcased new capabilities that are coming in its next-generation customer relationship management (CRM) solution. The highly anticipated Microsoft Dynamics CRM 2011 — formerly code-named “CRM5” — will be publicly available as a beta release in September 2010, beginning with Microsoft Dynamics CRM Online.
More information about Microsoft Dynamics CRM 2011 and beta notification sign up can be found at the Microsoft Dynamics CRM website at http://crm.dynamics.com/crm2011beta.
To streamline solution discovery and distribution, Microsoft will be launching Microsoft Dynamics Marketplace in September 2010. This new online catalog will provide an easy way for partners to market and distribute solutions to Microsoft Dynamics customers. The marketplace will allow customers to quickly search, discover and apply industry-specific applications and solution extensions from Microsoft and its partners to help them accelerate and extend their CRM and ERP implementations. Microsoft Dynamics Marketplace will be integrated within Microsoft Dynamics CRM 2011, allowing customers to search for applications directly from within their CRM solution.
Partners can find more information on joining the Microsoft Dynamics Marketplace at http://www.microsoft.com/dynamics/marketplace.
Dynamics CRM 2011 Features for ISVs
Cloud development. Developers can develop and deploy custom code for Microsoft Dynamics CRM Online using powerful tools, such as Microsoft Visual Studio. Powered by .NET Framework 4, they can also incorporate Microsoft Silverlight, Windows Communication Foundation and Language Integrated Query into their cloud solutions.
Solution management. Solution developers can easily create, manage and help protect solutions from creation to distribution through versioning, dependencies and security features.
Microsoft Dynamics Marketplace. Customers can quickly find, download and apply custom solutions and extensions embedded within Microsoft Dynamics CRM.
- Next-generation Microsoft Outlook experience. The best Microsoft Outlook client experience yet enables CRM information to take full advantage of native Outlook functionality including previews and conditional formatting.
- Microsoft Office experience. New contextual CRM Ribbon for Outlook and browser clients delivers consistent Microsoft Office navigation and user experiences.
- RoleTailored design. Role-based forms and views ensure business professionals have fast access to the relevant information that they need and are prevented from seeing data that they are not authorized to view.
- Advanced user personalization. Customers can create personal views, add commonly used records and design personal dashboards to measure performance.
New Microsoft Dynamics CRM Online Benefit for Microsoft Partners
As part of the October launch of the Microsoft Partner Network, Microsoft is announcing that companies registered in the Microsoft Partner Network will be able to receive 250 seats of Microsoft Dynamics CRM Online at no charge for internal use.
More information on partner opportunities with Microsoft Dynamics CRM can be found at the Microsoft Partner Network website at https://partner.microsoft.com/global/productssolutions/dynamics/microsoftdynamicscrm.
About Microsoft Dynamics
Microsoft Dynamics is a line of easy-to-use, integrated and adaptable ERP and CRM applications that enable business decision-makers to quickly respond to market shifts, take advantage of new trends, increase their competitive edge and drive business success. Microsoft Dynamics solutions are delivered through a world-class network of reselling partners providing specialized services and additional innovation to help customers excel in their industries.
Bruce D. Kyle
ISV Architect Evangelist | Microsoft Corporation