Microsoft Dynamics CRM 4.0 is built on a sophisticated line-of-business application platform that provides the basic services required by ISVs and developers to build upon. While this ability is clearly applicable in CRM-type scenarios, Microsoft Dynamics CRM also supports a wide range of other business applications (xRM-type scenarios, helping people manage all kinds of connections and relationships of all forms: government to citizen, politician to constituent) with the essentials required for building, delivering and maintaining them in a multi-tenant Software+Services environment. In this white paper we explore how, with Microsoft Dynamics CRM, an ISV can quickly build, deploy and manage line-of-business applications. See here for more details including several white-papers.
Microsoft Dynamics ISV Architect Evangelist