Unified Service Desk 3.0.0 is Released

A more reliable, diagnosable and accessible version of Unified Service Desk (version 3.0.0) is available for download now. ( https://www.microsoft.com/en-us/download/details.aspx?id=55787) Unified Service Desk version 3.0.0 has many enhancements focusing on reliability, performance and accessibility. Below is a quick snapshot of what is on offer: Ease of Configuration for Diagnostic Settings: Administrators can now configure the…

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Unified Service Desk 2.2.2 is released!!!

The latest release of Unified Service Desk client (version 2.2.2.806) is released today. This release primarily focuses on empowering IT Operations, developers and administrators troubleshoot issues in production. Unified Service Desk diagnostics logging now collects not just the run-time logs, but several key details about the process including a full memory dump as well. More details of…

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Unified Service Desk 2.2.1 is released!!!

The latest release of Unified Service Desk client (version 2.2.1.806) is released today. This release is a step in our journey to make Unified Service Desk more accessible, reliable and performant. This release primarily encompasses accessibility for keyboard users and enhanced keyboard productivity for power users. We are also introducing a new API called SafeDispatcher with…

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