Unified Service Desk 3.1.0 is Released

Continuing towards our goal towards a high performance, more reliable and secure Unified Service Desk, we have released the latest version 3.1.0. (https://go.microsoft.com/fwlink/p/?linkid=862012) Unified Service Desk version 3.1.0 has enhancements primarily focused on aligning with the latest security enhancements in Dynamics CRM online version 9.0. The highlights of this release are 1. TLS 1.2 support:…

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Unified Service Desk (USD) Learning Resources

Unified Service Desk (USD) Learning Resources This blog post provides a list of documentation resources that you can use to learn and use Unified Service Desk for Microsoft Dynamics CRM. In This Post Get Started: What is Unified Service Desk and how to set it up Use the sample applications to quickly experience Unified Service…

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