Introducing Unified Service Desk Performance Analyzer

Unified Service Desk Performance Analyzer is a powerful performance monitoring tool that analyzes the operations of your Unified Service Desk client from the performance data logs and generates in-depth report to identify the problematic areas. The report provides a detailed analysis like the duration of every operation so that you focus on these areas to…

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Fix for the non-functioning buttons present in Dynamics 365 command bar after solutions are installed

In Unified Service Desk, when you are using Customer Service Hub, a Unified Interface app, you will see certain buttons like Quick create, New Activity, New Record and Import data in the Dynamics 365 command bar. Whenever you click these buttons, you experience that the buttons are not functional. The issue of certain buttons being…